Hot Tubs, Swim Spas, Saunas & Pools in Rochester, MN

 
 
 
 
 
 
 
  
 
 
  
  
 
 
 Mark Larson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I purchased a spa at Thatcher Pools recently, and Cory Stafford was fantastic to work with. Not only did he help me with the initial sales process, including looking at new, but also gently used spas, but after the purchase, he walked me through the set up process, Step-by-step, literally helping me with each addition of a chemical and testing to make sure the spa was fully functional. Incredible attention to detail, very excellent personalized service. Would highly recommend if you’re thinking about purchasing a new or used spa, to utilize Cory Stafford at Thatcher Pools, Rochester South store.
  
 
  
 
 
  
  
 
 
 Dwight Keenan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Where do I start?  Didn't know anything about saunas, went there expecting to get a 2 person IR sauna and left with a hybrid sauna for 6.  We love our sauna and the follow up has been amazing.  I would highly recommend them.  Their showroom is amazing.  Picture is the unit installed at home.
  
 
  
 
 
  
  
 
 
 Kari Allhiser 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Ethan, Dom, Jeff & Jake, were wonderful guys to work with for delivery of our
spa! They were very nice,  and walked me through the next steps in the set up process! Thank you! Looking forward to enjoying our new Spa!

We also had the pleasure of working with Bailey, while selecting our first spa! I can't tell you how easy he made it when we came to narrowing down our choices and what fit best in our space and what we wanted for our hydrotherapy needs. We ordered the new 2024 model of the Hot Springs Flair and while it took a bit longer to get, Bailey kept us informed weekly on any new updates he had. When the truck arrived he was able to schedule our install right away! Bailey follow up on the delivery & install right away, and walked us through set by step on what to do for the initial set up and water care. He seriously made set up, a breeze! Thank you Bailey and Thatcher Pool and Spa for Top notch customer Service! We are loving our new Spa!
  
 
  
 
 
  
  
 
 
 Ryan Berg 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Best pool help in Area. Support local plus they beat Amazon and have the best service. Pool school was awesome always learn something new.always amazing help. Another awsome pool school.
  
 
  
 
 
  
  
 
 
 Jodi Larson 
 
 
 
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Darren was delightful to work with on the purchase of our sauna. The sauna has been wonderful!
  
 
  
 
 
  
  
 
 
 Jamie Breuer 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We purchased a sauna from Thatcher. Darren was our salesman. He is very knowledgeable and didn’t make us feel pressured. The whole team was great to work with. They have excellent customer service and were very responsive to questions we had. I would highly recommend Thatcher!
  
 
  
 
 
  
  
 
 
 Brian Nelson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We spent about a year shopping for a hot tub and we stopped into Thatcher and met with Brandon and ended up ordering a Hot Springs Spa. Brandon was by far the best sales person we worked with out of any company and we were able to find a tub that worked with our unique location in our backyard. After the sale the installation team was great and even answered calls from our electrician after hours. Cassidy was a tremendous help when we were filling the tub and balancing the water for the first time. We had one small issue with a jet and again Thatcher made it easy sending a technician and had that fixed efficiently. The hot tub is great but the service after the sale has been even more impressive. Thank you all so much for the great experience and for the great hot tub!
  
 
  
 
 
  
  
 
 
 Cynthia Pudwell 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great crew showed up on time, explained everything. The entire process went smoothly and quickly.
  
 
  
 
 
  
  
 
 
 Nick 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from sales to the delivery guys and high-quality products! Will definitely recommend
  
 
  
 
 
  
  
 
 
 Greg Lewey 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Ethan and Dom did a great job installing our Sauna from Thatcher pool and spa! A++ fast and friendly
  
 
  
 
 
 
 
 
 
 Google rating score: 4.8 of 5, based on 222 reviews