Thatcher Pools

Services

Complete Pool & Spa Services You Can Count On

Keep your pool and spa running smoothly all season long with our reliable, full-service care. From openings and closings to routine cleanings, service calls, and emergency support, our team is here to handle every detail with efficiency and expertise. Whether it’s your pool, spa, or swim spa, you can count on us to keep everything in top condition—so you can spend less time worrying about maintenance and more time enjoying your space.

Explore our full list of services below, and click through to view detailed pricing for each offering.

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Truck Charge

Covers the cost of the Vehicle, Insurance, Fuel, drive time. Charge is per trip to the customers location. 

  • Truck Charge 1 – $40 per Trip (Locations within 15 miles of Rochester)
  • Truck Charge 2 – $55 per Trip (Locations within 30 miles of Rochester)
  • Truck Charge 3 – $70 per Trip (Locations within 45 miles of Rochester)
  • Truck Charge 4 – $85 per Trip (Locations within 60 miles of Rochester)
  • Truck Charge 5 – $100 per Trip (Locations within 75 miles of Rochester)
  • Truck Charge 6 – $115 per Trip (Locations within 90 miles of Rochester)

Service Call

Service Fee – $159 

Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments.

Weekend Emergency Service Call

Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments. 

Warranty Service Call

Sand Change

Pricing is based on a service call, truck charge, amount of sand required and possibly additional labor.

  • 100 – 150 lbs. = Service Fee, Truck Charge, and Sand 
  • 175 – 300 lbs. = Service Fee, Truck Charge, and Sand  + One hour labor $130 
  • 325 – 500 lbs. = Service Fee, Truck Charge, and Sand + Two hours labor $260 
  • 525 – 1,000 lbs. = Service Fee, Truck Charge, and Sand + Two men two hours labor $520

Pool Opening

In-Ground Pool Opening: $309 

  • Includes the first service appointment, up to a maximum of 2.5 hours of labor.
  • A truck charge will apply to each trip including the initial visit. (See chart at top of page)
  • Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments.

Aboveground Pool Opening $264 (pool must be at operating level to complete startup of equipment)

  • Includes the first service appointment, up to a maximum of one (1) hour of labor. 
  • A truck charge will apply to each trip including the initial visit. (See chart at top of page)
  • Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments.

Add-On Services & Pricing

Removing winter cover:

  • Aboveground Cover $75
  • Inground Mesh Cover $100
  • Radiant and Solid Inground Cover $125
  • Clean salt cell $50 + Cell cleaning solution
  • Cleaning mesh winter cover $260
  • Power washing automatic cover $260 +Wipeout cleaner
  • Clean out the automatic cover box $159 (recommended at time of automatic cover cleaning)

A truck charge will apply to each trip including the initial visit. (See chart at top of page)

Spa Opening

  • Spa Opening – $325
  • Shop Supplies – $40 (rags and cleaner)
  • Includes the first service appointment, up to a maximum of one (2.5) hour of labor. 
  • A truck charge will apply to each trip including the initial visit. (See chart at top of page)
  • Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments
  • Cleaning cartridge filters – cost of filter cleaner

Drain/Clean/Refill Spa $279 

Swim Spa Opening

  • Swim Spa Opening – $130 per Labor hour 
  • Shop Supplies – $40 (rags and cleaner)

Time (estimate will be given based on swim spa model, size) 

  • 500-1500 gal Spa: 3 hours
  • 1501-2000 Spa: 4.5 hours
  • 2001-3000 Spa: 6 hours

A truck charge will apply to each trip including the initial visit. (See chart at top of page)

  • Swim Spa Drain, Clean & Refill – $130 per Labor hour 
  • Shop Supplies – $40 (rags and cleaner)

Pool Closing

Inground  Pool Closing $319

Aboveground Pool Closing $299 (water level should be 6” below returns)

Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments.

Add-On Services & Pricing

  • Install winter cover
    • Aboveground Cover $75
    • Inground Mesh Cover $100
    • Radiant & Solid Inground Cover $125
  • Repair damaged winter cover anchors or springs
    • Cost of Anchor Top & Bottom plus Labor to install

Spa Closing

Hot Spring, Caldera, Jacuzzi : (Ambient air temp needs to be above 40°F, Full and running upon our arrival.) 

Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments.

Swim Spa Closing

Endless Pools Swim Spa Closing – $380 (Ambient air temp needs to be above 40°F, Full and running upon our arrival.) 

Any labor after the initial service visit or exceeding the included hour will be billed at a rate of $130 per hour, charged in ½-hour increments.

Pool Cleaning

  • Weekly Pool Cleaning 1 – $180 (Locations within 15 miles of Rochester)
  • Weekly Pool Cleaning 2 – $195 (Locations within 30 miles of Rochester)
  • Weekly Pool Cleaning 3 – $215 (Locations within 45 miles of Rochester)
  • Weekly Pool Cleaning 4 – $230 (Locations within 60 miles of Rochester)
  • Weekly Pool Cleaning 5 – $245 (Locations within 75 miles of Rochester)
  • Weekly Pool Cleaning 6 – $255 (Locations within 90 miles of Rochester)

This is a complete charge for one cleaning. There are no truck charges applied to cleanings unless a return visit is needed.

Pool owners who also get their spa maintained at the same time, receive a 50% discounted Spa Maintenance charge

Spa Cleaning

  • Weekly Spa Cleaning 1 – $109 (Locations within 15 miles of Rochester)
  • Weekly Spa Cleaning 2 – $129 (Locations within 30 miles of Rochester)
  • Weekly Spa Cleaning 3 – $149 (Locations within 45 miles of Rochester)
  • Weekly Spa Cleaning 4 – $169 (Locations within 60 miles of Rochester)
  • Weekly Spa Cleaning 5 – $189 (Locations within 75 miles of Rochester)
  • Weekly Spa Cleaning 6 – $209(Locations within 90 miles of Rochester)

This is a complete charge for one cleaning. There are no truck charges applied to cleanings unless a return visit is needed.

Pool owners who also get their spa maintained at the same time, receive a 50% discounted Spa Maintenance charge

Ready to Get Started?

What Our Customers Are Saying

Nothing means more to us than the satisfaction of our customers.
See why homeowners trust Thatcher Pools for pools, spas, and wellness solutions.

Thatcher Pools & Spas place picture
4.7
Based on 258 reviews
Eileen Weinhold profile picture
Eileen Weinhold
11 months ago
We are on our 3rd spa from Thatcher and trying the salt system. Thatcher has given us top notch service since the beginning. We appreciate the ease of water testing and helpful advice on product use. Special 🌟to Brandon and Cassie for patiently answering my many questions during our latest purchase!
stan johnson profile picture
stan johnson
11 months ago
MARK NELSON profile picture
MARK NELSON
12 months ago
Bailey has gone above and beyond even answering questions on a Sunday! Highly recommend!
Terry Schroeder profile picture
Terry Schroeder
12 months ago
Very knowledgeable. Great showroom.
Dwight Keenan profile picture
Dwight Keenan
2 years ago
Where do I start? Didn't know anything about saunas, went there expecting to get a 2 person IR sauna and left with a hybrid sauna for 6. We love our sauna and the follow up has been amazing. I would highly recommend them. Their showroom is amazing. Picture is the unit installed at home.
Kari Allhiser profile picture
Kari Allhiser
2 years ago
Ethan, Dom, Jeff & Jake, were wonderful guys to work with for delivery of our spa! They were very nice, and walked me through the next steps in the set up process! Thank you! Looking forward to enjoying our new Spa! We also had the pleasure of working with Bailey, while selecting our first spa! I can't tell you how easy he made it when we came to narrowing down our choices and what fit best in our space and what we wanted for our hydrotherapy needs. We ordered the new 2024 model of the Hot Springs Flair and while it took a bit longer to get, Bailey kept us informed weekly on any new updates he had. When the truck arrived he was able to schedule our install right away! Bailey follow up on the delivery & install right away, and walked us through set by step on what to do for the initial set up and water care. He seriously made set up, a breeze! Thank you Bailey and Thatcher Pool and Spa for Top notch customer Service! We are loving our new Spa!
Sheila Higbe profile picture
Sheila Higbe
4 years ago
We purchased a Hot Springs spa through Thatcher pools in August of 2022. We had excellent customer service from Tanya Olson (I first started the product research process a year before our purchase, I am not sure I would have been as patient and informative as she was). She was very knowledgeable and took the time to understand what we were looking for in a spa experience and what we didn’t want (extensive upkeep). She helped us find the perfect fit for us and we couldn’t be happier. She also continues to answer my questions promptly long after the sale was final!

Resources for Pool & Spa Owners

Get the most out of your investment with expert guidance and helpful tools from our team. From water care tips and maintenance guides to product manuals and FAQs, our resources are designed to help you keep your pool, hot tub, swim spa, cold plunge, or sauna running smoothly year-round.

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Whether you’re exploring pools, hot tubs, swim spas, cold plunges, or saunas, our team is here to help you take the next step. Get expert guidance, product recommendations, and a personalized plan to bring your vision to life.